Plans that grow with your conversations.
Try every feature free for 14 days. No credit card required.
Starter
For a solo owner or a small team working from chat every day
Was 103 USD
Now 79 USD / month
Billed monthly
- Workspaces
- 1
- Seats
- 2
- Conversations per month
- 3,000
- AI credits per month
- 500
- Every channel in one inbox
- Ready automation recipes
- One AI agent
- Mobile app
Growth
For a growing team working across channels
Was 259 USD
Now 199 USD / month
Billed monthly
- Workspaces
- 2
- Seats
- 3
- Conversations per month
- 6,000
- AI credits per month
- 2,000
- Everything in Starter
- Automation builder
- Smart assignment and departments
- Three AI agents, built your way
Scale
For high-volume or multi-brand businesses
Was 519 USD
Now 399 USD / month
Billed monthly
- Workspaces
- 3
- Seats
- 15
- Conversations per month
- 15,000
- AI credits per month
- 5,000
- Everything in Growth
- Multiple workspaces
- Custom roles and IP restrictions
- Choice of AI model
Enterprise
Custom limits, onboarding and terms for large operations.
Custom pricing
Built around your volume and teams
- Dedicated account manager
- Free implementation and onboarding
- Custom workspaces, seats and conversation limits
- Custom AI credit pool and AI agents
- Priority support with an agreed SLA
- Custom integrations and API access
- Security review, DPA and invoicing terms
Included in every plan
Whichever plan you choose, these come with it from day one.
- WhatsApp, Instagram, Messenger and Telegram in one inbox
- Assign, tag, note and resolve conversations
- AI reply drafts and conversation summaries
- Customer profiles with history, tags and notes
- Mobile app
- First Vertical Pack included
WhatsApp message fees are separate. Meta charges them directly. To know more about WhatsApp pricing, go to:
| Starter | Growth | Scale | Enterprise | |
|---|---|---|---|---|
| Limits | ||||
| Team seats | 2 | 3 | 15 | Custom |
| Workspaces | 1 | 2 | 3 | Unlimited |
| WhatsApp numbers | 1 | 2 | 5 | Custom |
| Conversations per month | 3,000 | 6,000 | 15,000 | Custom |
| AI credits per month | 500 | 2,000 | 5,000 | Custom pool |
| AI agents | 1 | 3 | 10 | Custom |
| Contacts | 10,000 | 50,000 | Unlimited | Unlimited |
| Knowledge base sources | 20 | 100 | Unlimited | Unlimited |
| Connected stores | 1 | 2 | All | All |
| Report history | 6 months | 12 months | 24 months | Custom |
| Channels and inbox | ||||
| WhatsApp Business API | Included | Included | Included | Included |
| Instagram, Messenger and Telegram | Included | Included | Included | Included |
| Unified inbox with All, Mine, Unassigned and AI views | Included | Included | Included | Included |
| Assign, tag, resolve and reopen | Included | Included | Included | Included |
| Internal notes with mentions | Included | Included | Included | Included |
| Saved replies, attachments and voice messages | Included | Included | Included | Included |
| Customer sidebar with profile and history | Included | Included | Included | Included |
| Multiple WhatsApp numbers per workspace | Not included | Included | Included | Included |
| Smart assignment: round-robin, workload, department | Not included | Included | Included | Included |
| Working hours and departments | Not included | Included | Included | Included |
| Mobile app | Included | Included | Included | Included |
| AI | ||||
| Reply drafts and conversation summaries | Included | Included | Included | Included |
| AI agents from templates | Included | Included | Included | Included |
| Custom agents and tone of voice | Not included | Included | Included | Included |
| Hand-off rules and one-click human takeover | Included | Included | Included | Included |
| Ten languages, including Arabic and English | Included | Included | Included | Included |
| Choice of AI model | Not included | Not included | Included | Included |
| Top-up AI credit packs | Included | Included | Included | Included |
| Automation | ||||
| Ready recipes | Up to 5 | Included | Included | Included |
| Automation builder: triggers, conditions, actions | Not included | 25 active | Unlimited | Unlimited |
| Call a webhook from an automation | Not included | Not included | Included | Included |
| Customer context | ||||
| Contacts, search, filters and lifecycle statuses | Included | Included | Included | Included |
| Profiles with tags, notes and activity timeline | Included | Included | Included | Included |
| Customer groups | Up to 5 | Included | Included | Included |
| Commerce Pack (your first Vertical Pack) | ||||
| Create and edit orders inside the conversation | Included | Included | Included | Included |
| Payment links: Moyasar, Tap, Paymob and Stripe | Included | Included | Included | Included |
| Shipments: Aramex, Bosta, Mylerz and J&T | Included | Included | Included | Included |
| Store sync: Salla, Zid, Shopify | Included | Included | Included | Included |
| Product catalogue in Arabic and English | Included | Included | Included | Included |
| Point of sale | Not included | Not included | Included | Included |
| Reports | ||||
| Overview, conversations and channels | Included | Included | Included | Included |
| Team, workload and service quality | Not included | Included | Included | Included |
| AI activity and topics | Not included | AI vs human only | Included | Included |
| Workspace and admin | ||||
| Roles: owner, admin, member | Included | Included | Included | Included |
| Custom roles | Not included | Not included | Included | Included |
| Multiple workspaces under one login | Not included | Included | Included | Included |
| Two-factor authentication | Included | Included | Included | Included |
| IP restrictions | Not included | Not included | Included | Included |
| Audit log and SSO | Not included | Not included | Not included | Included |
| Support | ||||
| Help center and email | Included | Included | Included | Included |
| Priority support | Not included | Included | Included | Included |
| Dedicated manager | Not included | Not included | Included | Included |
| Trial and billing | ||||
| 14-day trial, no credit card | Included | Included | Included | Talk to us |
| Annual billing | 2 months free | 2 months free | 2 months free | Custom |
| Extra Vertical Packs | Add-on | Add-on | Add-on | Add-on |
Orders and products are never capped. WhatsApp messaging fees are paid directly to Meta on every plan.
Four meters, nothing else
Workspace
A separate space for a brand or store, with its own channels and team.
Seats
The people on your team who answer and manage conversations.
Conversations
A conversation is a 24-hour window with one contact, on any channel, in which Mijra sends at least one reply. Unanswered inbound messages do not count.
AI credits
Used when AI does work in a conversation. Included credits reset each month.
When you reach 80% of your conversations you get a warning and a 7-day grace period. After that, new conversations are handled by people only until you add a pack or upgrade. Inbound messages and human replies are never blocked.
Add capacity when you need it
| Add-on | What you get | Price | Available on |
|---|---|---|---|
| AI credit pack | 1,000 credits that never expire | $10 | Every plan |
| Conversation pack | 1,000 more conversations per month | $25 per month | Starter, Growth, Scale |
| Extra team seat | One more seat (up to 2 extra on Starter) | $10 per month | Starter, Growth, Scale |
| Extra WhatsApp number | One more number in a workspace | $15 per month | Growth, Scale |
| Additional Vertical Pack | A second vertical in one workspace | Priced when each pack opens | Every plan |
Your first Vertical Pack is included in every workspace.
WhatsApp messaging fees are separate
Meta charges for WhatsApp business messages, and you pay those fees directly to Meta. Courier shipping charges are also paid to the courier. Mijra is the system that turns those messages into outcomes. The calculator below shows the gap with your own numbers.
Salla, Zid and Shopify merchants are billed in the store
| Website plans | Salla | Zid | Shopify | |
|---|---|---|---|---|
| Billed by | Mijra | Salla | Zid | Shopify |
| Plans | Starter, Growth, Scale | Try, Basic, Plus | Try, Basic, Plus | Essentials, Starter, Growth, Scale |
| Starting price | From $59 per month in Egypt | From 79 SAR per month | From 79 SAR per month | From $29 per month |
| Workspaces | Up to 3 | Up to 2 | Up to 2 | Up to 10 Shopify stores |
| WhatsApp numbers | Up to 5 | Up to 2 | Up to 2 | Up to 5 |
| Order creation from chat | Included | Included | Included | Included |
| Payment in chat | Payment links | Salla checkout | Zid checkout | Shopify checkout link |
| Mobile app | Included | Not included | Not included | Included |
Salla and Zid have the same packages and prices.
What are unanswered conversations costing you?
Works for any business: use your own conversation volume, conversion rate and average order or deal value.
The starting values are examples. Replace them with your own numbers.
Chats from ads, social and your website where a customer shows interest.
Your current conversion rate.
With faster replies and follow-up. Your estimate, not ours.
In the currency you sell in.
Trial and billing questions
Every feature, free for 14 days, with up to 100 conversations and 100 AI credits. No credit card is required.
