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Shared inbox

The shared inbox where no customer waits.

WhatsApp, Instagram, Messenger, email and your website chat in one place, so your whole team can answer every customer.

  • 14-day free trial
  • No credit card
  • Live on day one
MAMona AdelWhatsApp

Today

Do you have a plan for a team of ten?

10:02 AM

Yes! Growth fits a team of ten. Which city are you in?

10:02 AM

Riyadh. Can we start this month?

10:04 AM

Absolutely, Mona. I’ll set up your trial now.

10:05 AM
Saved repliesGreetingPayment link
Write a message to reply, or type @ to mention someone in an internal note
Channels

One inbox for every message your customers send

WhatsApp, Instagram, Messenger, email, SMS, Telegram and your website chat, answered from one place.

One Mijra inboxShared by your whole team
How it works

From the first message to a happy customer

Every chat lands in one inbox, goes to the right person and is followed through to the end.

  1. 01

    Every message lands in one inbox

    No more switching between phones and apps. Every channel arrives in one shared list.

    • All your channels

      WhatsApp, Instagram, Messenger, email, SMS and web chat.

    • On the web and your phone

      The same inbox in the Mijra app.

    Shared inbox

    • Mona A.

      Do you have a plan for a team of ten?

    • Omar K.

      Thanks, that answers it.

    • Layla H.

      Can someone call me tomorrow?

    • Website visitor

      What are your working hours?

  2. 02

    The right person picks it up

    Chats are assigned by rule or by hand, so everyone knows who is answering.

    • One owner per chat

      Nothing is answered twice or left waiting.

    • Private notes

      Talk about a customer without the customer seeing it.

    Workspaces
    • A

      Brand A

      Its own channels, team and conversations

    • B

      Brand B

      Its own channels, team and conversations

    • C

      Client C

      Its own channels, team and conversations

  3. 03

    The full story is right there

    The customer's profile and past chats sit beside the conversation.

    • One customer, every channel

      WhatsApp and Instagram are the same person.

    • Tags and history

      Know what they asked before you reply.

    Customer profile
    MA

    Mona A.

    One profile across channels

    QualifiedTeam of tenRiyadh

    Note from Sara

    Wants to start next month. Send the options today.

    1. Asked about plans on WhatsApp
    2. Qualified by the AI agent
    3. Assigned to Sales
    4. Follow-up reminder set
  4. 04

    Every chat ends with an outcome

    See which conversations became a sale, a solved problem or a qualified lead.

    • Outcomes counted

      Not just messages sent.

    • Nothing goes quiet

      Spot chats that need a follow-up.

    Outcome view
    • Conversations
    • Replied
    • Qualified
    • Outcome

    Bar lengths are illustrative, not data.

The numbers

Why one inbox matters

Built for teams

Everything your team needs to answer faster

Simple tools that keep every conversation moving.

Mona A.SSara
Karim S.OOmar
Layla H.SSara

Every chat has an owner

Assign a conversation to a person or a team, and everyone can see who has it.

Can I get a discount for ten seats?10:04

Sara: offer the annual plan, 2 months free

Private notes

Talk about a customer inside the chat without the customer seeing it.

What are your working hours?02:14

Mijra AI Agent

We’re open 9 to 6, Sunday to Thursday.

Replied in 3 seconds

AI answers the easy ones

Repeated questions are answered in seconds, and people take over when needed.

MAMona A.Follow-up on

Follow-up sent automatically after 24h

Mijra AI Agent

Hi Mona, still thinking it over? Happy to help you choose.

Follow-ups that happen

When a chat goes quiet, Mijra reminds the customer or the owner.

Compare

Mijra beside the free WhatsApp Business app

One phone

WhatsApp Business app

  • ✕Several people on one number
  • ✕Instagram, Messenger, email and web chat in the same inbox
  • ✕An owner and status for every chat
  • ✕Private notes for the team
  • ✕AI agents that answer from your knowledge
  • ✕Automatic follow-ups
  • ✕Customer history beside the chat

Your whole team

Mijra

Recommended
  • ✓Several people on one number
  • ✓Instagram, Messenger, email and web chat in the same inbox
  • ✓An owner and status for every chat
  • ✓Private notes for the team
  • ✓AI agents that answer from your knowledge
  • ✓Automatic follow-ups
  • ✓Customer history beside the chat
Customers

Real businesses answer their customers with Mijra

See what each one uses Mijra for and what changed for their team.

Talk to us about your business →
FAQ

Questions teams ask before switching

Still unsure? Our team is happy to help.

Talk to us →

You try every feature free for 14 days. No credit card is required, and nothing is charged when the trial ends.

Bring every chat into one place.

Connect your first channel today and invite your team.