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Customer support

Faster answers on every channel, without a bigger team.

One shared inbox, AI agents for repeated questions, smart routing for the rest.

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  • Customer

    What are your working hours?

  • AI agent

    We are open Sunday to Thursday, 9 am to 6 pm. Can I help with anything else?

  • Customer

    I was charged twice for my subscription.

  • CustomerHandoff

    Handed to a teammate

    • Customer profile and history attached
    • Assigned to: Support
  • Team

    I can see both charges. I have corrected it, and you will get a confirmation shortly.

  • Next stepResolved

    Conversation resolved

    • Closed by the teammate who owned it
A repeated question answered by an AI agent, and a harder one handed to a person.

The problem

The same question, ten times a day, on five channels

  1. 01Scattered channelsQuestions arrive on WhatsApp, Instagram, email and the website, each in its own place.
  2. 02Repeated questionsThe team answers the same thing all day and has no time left for the hard cases.
  3. 03Answered by whoever sees itWithout ownership, a customer gets two different answers, or none.
With Mijra

From the question to a resolved conversation

  1. Shared inbox

    • Mona A.

      Do you have a plan for a team of ten?

    • Omar K.

      Thanks, that answers it.

    • Layla H.

      Can someone call me tomorrow?

    • Website visitor

      What are your working hours?

The numbers

Why speed and memory win the customer

Customers

Real businesses answer their customers with Mijra

See what each one uses Mijra for and what changed for their team.

Talk to us about your business →

Give your team time for the hard questions.

Start with one channel and one AI agent trained on your FAQs.

Try every feature free for 14 days. No credit card required.